Taipei · Programming Consulting
Toolkit Maple
We structure developer documentation systems and knowledge bases so engineering teams can find answers without interrupting each other.
Flagship consultation
Documentation System Audit
A focused engagement that maps how your engineers publish, find, and maintain technical writing — then produces a restructuring plan your team can execute without rewriting everything at once.
- Inventory of guides, runbooks, and orphaned pages
- Information architecture recommendations
- Ownership and review cadence proposals
Related consultations
Work we take on beside the audit
Documentation System Audit
A structured review of how your engineers publish and find technical writing, ending in a restructuring plan with ownership and review cadence.
02Knowledge Base Architecture
Design the hierarchy, templates, and ownership model for an internal engineering knowledge base before content sprawl sets in.
03Developer Guide Writing Support
Hands-on help drafting or rewriting API references, onboarding paths, and runbooks alongside your engineers.
From a recent engagement
More client stories“They spent the first week reading our actual pull-request comments before touching the site map. The resulting IA cut our onboarding Slack threads roughly in half — though the API reference still needs a second pass.”
Mei-Ling Chen · Staff Engineer, fintech platform (Taipei)
How engagements run
Four stages from intake to handoff
Discovery, inventory, architecture proposals, and a written handoff your writers and maintainers can own. No black-box deliverables.
Walk the engagement process- 01 · Intake Scope the documentation surface and stakeholders.
- 02 · Inventory Catalogue sources of truth and broken links.
- 03 · Structure Propose IA, templates, and ownership.
- 04 · Handoff Deliver the plan and optional writing support.
Bring your documentation map to a discovery call
We usually reply within two business days with availability for a 45-minute scoping conversation.
Request a consult